Get Help with your Energy & Water Bills
SPECIAL NOTICE FOR HEAP APPLICANTS
Due to limited funding and a high demand for HEAP, a Priority Plan is in effect. Income-eligible households may be denied for HEAP assistance. To avoid disconnection, we advise you to contact your utility provider to make payment arrangements. Thank you for your patience as we work to process your application. You will receive a letter from us in the mail within 8 weeks as to the status of your application. We encourage you to apply but cannot guarantee assistance.
Thank you
Sacred Heart Community Service Energy Assistance
Help with Utilities
Home Energy Assistance Program (LIHEAP)
The Home Energy Assistance Program (HEAP) is a non-emergency federally-funded program that assists low-income households with paying home energy bills once a year.
HEAP can offer income-eligible residents of Santa Clara County a credit to their utility bill.
HEAP is available for people who purchase energy from PG&E, Silicon Valley Power or the City of Palo Alto, Submetered, and Included in Rent. Along with the utility credit, clients will also receive valuable information about energy conservation and practical tips on how to save energy and keep your utility bill at a manageable level.
Income limits listed below
Click Here to check if your Energy Utility Provider is covered by SHCS. If your Energy Service Provider is not listed contact the California Department of Community Services and Development at
(866) 675-6623.
Water Rate Assistance Program (WRAP)
The Water Rate Assistance Program (WRAP) provides direct financial assistance to income- eligible households to pay their water bills. Through a partnership between Sacred Heart Community Service and Santa Clara Valley Water District, qualifying households can receive up to $1,000 in assistance once per program year. Funds are paid directly to the water provider to prevent service disconnection and maintain access to safe, clean drinking water.
Eligibility Requirements:
Santa Clara County resident
Be responsible for paying a residential water bill within 30-60 days.
Proof of Income for all households (current) or proof of CalFresh, CalWORKs (last 30 days).
Completed application for assistance.
Meet the household income.
(Income limits listed below)
Contact Us:
Home Energy Assistance Program (LIHEAP)
Call us at 1-877-278-6455 for more information or to request an application. Due to the increase in demand and influx of phone calls, we are not able to return calls requesting status of applications.
Email us at heap@sacredheartcs.org for more information or to request an application by email
Water Rate Assistance Program (WRAP)
Call us at (408) 916- 5014 for more information or to request an application.
Email us at waterassistance@sacredheartcs.org for more information or to request an application by email